Rcube Professional Services, founded in 2012 as Agil-IT, integrated the assets of Systemat Luxembourg PFS, which has been in the Grand Duchy since 2005, in 2016.
Rcube Professional Services specializes in IT services and infrastructure, network architecture and engineering, cloud solutions, telephony, information system security, digital workplace, IT governance, IT sourcing, and technology financing.
The Rcube footprint is marked by performance, scalability and high availability to serve the continuity of your business at an optimal total cost of ownership. Today, you can count on the skills and know-how of more than a hundred people ensuring the continuity of your IT operations. We serve a wide variety of business clients, including financers, insurers, auditors, engineers, and business administrators.
With this experience, Rcube Professional Services has developed its own range of services to provide dedicated responses to the PFS market through its PFS accreditation (Accreditation 32/19: Operator of primary IT systems in the financial sector). Rcubed meets international standards and standards such as ITIL, ISO 27001, and ISO 9001, to operate and manage customer infrastructure. As a professional of the financial sector (PFS), Rcubed is accredited by the Financial Sector Supervisory Commission (CSSF).
The values that drive us are based on 5 aspects:
Agility
Involvement
Receptiveness
Proximity
Availability
Choosing our services means:
Being supported in IT governance through:
• Our ITIL, ISO 27001 Lead Implementer, and AABCP certifications
• Our rescue site and its 3 fully equipped BCP rooms in Capellen
Choosing a hosted solution with us means:
• No worrying about infrastructure updates and maintenance
• Safety and availability through hosting in Tier IV Data Centres with redundancy and high availability
• Compliance: CSSF and GDPR requirements
• Meeting ITIL and ISO27001 standards
• Modularity and suitability for all business sizes, regulated or not
• SLAs which meet your needs and with an unprecedented level of service
Keeping your data safe through:
• Effective security solutions that protect access to your company’s data
• Secure hosting of your data
• Monitoring your infrastructure
Surround yourself with experts for all types of projects:
• With services that can be adjusted according to company size and/or project duration
• Multilingual experts to adapt to your needs
• With the guarantee of responsiveness, flexibility and fool proof availability
Integrating mobility:
• With solutions that can be adapted to all sizes of company
• Through unified communication and collaborative solutions
• Security assured through strong authentication, encryption, firewall, etc.
Enjoy a full hardware service, including:
• Management of the second life of equipment through our subsidiary R-Lease
• On-demand SLA: Engagement levels up to 24/7
• All-inclusive contracts: Services, IT hardware, and global software included in our offerings
• Experts with multiple skills
• A hardware warranty service for multi-brand manufacturers
