Experts to provide maintenance and support of your IT systems
We carry out preventive maintenance of your computer systems according to a schedule established in advance, so as to anticipate any failures that may arise during the normal operation of servers, networks, and terminals.
This preventative maintenance consists, depending on the equipment and your needs, of checking a whole list of equipment, network maintenance, programming of routers and other systems, managing the infrastructure, testing according to procedures defined in advance, as well as inventory, and technical records and documentation update.
In addition, our IT support is available every working day from 7 a.m. to 7 p.m. for unplanned or urgent events.
In order to accompany you at all times in any difficulties that may arise, we also offer a 24/7 support contract depending on your needs and within jointly agreed intervention deadlines.
Our “Global Maintenance” offer frees you from the workload associated with maintaining your IT networks.
IT Support :
Handled by experienced multidisciplinary experts, this service guarantees a level of quality support from 7 a.m. to 7 p.m., continuously, Monday to Friday.
Service Level Agreement (SLA) :
Choose the level of SLA that works best for you, up to 24/7.