Don’t worry about maintaining your computer fleet anymore !
Our “Hardware Maintenance” service is an outsourcing solution for your company’s entire IT fleet, from server and network maintenance to technical support and an “SLA” service.
In order to facilitate the monitoring and management of any outages, our SPOC (Single Point Of Contact) approach guarantees you a speedy processing of your requests, as well as taking your constraints into consideration. We can also make loan* equipment available to you for the duration of your equipment’s downtime.
* Optional
Preventative maintenance :
Anticipate possible IT failures with preventive maintenance of your network and servers following a detailed list of checkpoints.
Warranty management :
Our certifications and accreditation levels allow us to replace manufacturer warranties to ensure maximum speed in the treatment of breakdowns.
Assistance and SLA :
Each activity has specific requirements, and our support and SLA services adapt to your needs. Our support service covers level 1 and 2 technical services.
